Lys, Andrij. “Behaviour Models – Interaction of Civil Officers, As Administrative Service Providers, and Their Clients on the Example of Ukraine”. Journal of Geography, Politics and Society 6, no. 1 (September 22, 2016): 43–49. Accessed May 18, 2024. https://czasopisma.bg.ug.edu.pl/index.php/JGPS/article/view/3719.