Uniwersyteckie Czasopisma NaukoweCzy doświadczenie współpracy z partnerami zagranicznymi jest wartościowe dla budowania kompetencji relacyjnej przedsiębiorstwa?
Słowa kluczowe:
doświadczenie relacyjne, kompetencja relacyjna, relacje międzyorganizacyjne, współpraca międzynarodowaAbstrakt
Celem artykułu jest pogłębienie zrozumienia roli procesów organizacyjnego uczenia się na bazie doświadczenia dla rozwijania kompetencji relacyjnej organizacji i osiągania sukcesów w relacjach. Badanie ilościowe przeprowadzono na próbie 253 firm o zróżnicowanym doświadczeniu w relacjach niekapitałowych. Do analiz użyto oprogramowania Statistica i SPSS.22. Przeprowadzono analizy korelacji, mediacji i dominacji z bootstrappingiem. Wyniki wskazują na pozytywny związek między doświadczeniem relacyjnym a wynikami firm w relacjach mediowany przez kompetencję relacyjną. Choć doświadczenie wpływa na kompetencję relacyjną, firmy powinny zwrócić uwagę na wartość gromadzonego doświadczenia. Inaczej niż zakładano, doświadczenie we współpracy międzynarodowej nie jest najsilniejszym predyktorem kompetencji relacyjnej. To oznacza konieczność rozważnego podejmowania decyzji strategicznych dotyczących budowania portfela relacji w poszukiwaniu cennej wiedzy i szans rozwojowych firmy.
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