Sustainable Supply Chain Management - Key Performance Indicators (KPI) as an Element for Measuring of Processes

Authors

  • Blanka Tundys University of Szczecin
  • Fernando Yudi Universiti Malaysia Pahang

DOI:

https://doi.org/10.26881/etil.2019.83.03

Keywords:

KPI, sustainable supply chain management, indicators, measurement

Abstract

In the considerations, an attempt was made to organize the knowledge about the KPIs used in the literature and economic practice in relation to the implementation of a new business strategy, which is a sustainable supply chain. Based on theliterature, the KPIs used tomeasure the supply chain were identified and a reference model for the implementation of sustainable indicators (Su-KPI’s) at the supply chain level was developed. A content analysis was also carried out in order to indicate the interest of authors in measuring performance in sustainable and green supply chains.

Downloads

Download data is not yet available.

References

Abolbashari, M.H., Chang, E., Hussain, O.K., Saberi, M. (2018), Smart buyer: a Bayesian network modelling approach for measuring and improving procurement performance in organisations, Knowledge–Based Systems, 142, pp. 127–148.

Abreu, M.F., Alves, A.C., Moreira, F. (2017), Lean–Green models for eco–efficient and sustainable production. Energy, 137, pp. 846–853.

Accorsi, R., Manzini, R., Maranesi, F. (2014), A decision–support system for the design and management of warehousing systems, Computers in Industry, 65(1), pp. 175–186.

Adams, C.A., Frost, G.R. (2008), Integrating sustainability reporting into management practices, Accounting Forum, 32(4), pp. 288–302.

Ahi, P., Searcy, C. (2015), An analysis of metrics used to measure performance in green and sustainable supply chains, Journal of Cleaner Production, 86, pp. 360–377.

Ahi, P., Searcy, C., Jaber, M.Y. (2018), A probabilistic weighting model for setting priorities in assessing sustainability performance, Sustainable Production andConsumption, 13, pp. 80–92.

Amrina, E., Vilsi, A.L. (2015), Key performance indicators for sustainable manufacturing evaluation in cement industry, Procedia Cirp, 26, pp. 19–23.

Angerhofer B.J., Angelides M.C. (2006), A model and a performance measurement system for collaborative supply chains, Decision Support Systems, 42, pp. 283–30.

Bai, C., Sarkis, J. (2014), Determining and applying sustainable supplier key performance indicators. Supply Chain Management: An International Journal, 19(3), pp. 275–291.

Beamon B.M. (1999), Measuring supply chain performance, International Journal of Operations & Production Management 19 (3), pp. 275–292.

Björklund, M., Martinsen, U., Abrahamsson, M. (2012), Performance measurements in the greening of supply chains. Supply Chain Management: An International Journal, 17(1), pp. 29–39.

Bottani, E., Gentilotti, M.C., Rinaldi, M. (2017), A fuzzy logic–based tool for the assessment of corporate sustainability: a case study in the food machinery industry. Sustainability, 9(4), p. 583.

Brewerton, P., Millward, L. (2001), Organisational research methods, Sage, London.Brundage, M.P., Bernstein, W.Z., Morris, K.C., Horst, J.A. (2017), Using graph–based visualizations to explore key performance indicator relationships for manufacturing production systems. Procedia CIRP, 61, pp. 451–456.

Cabral, I., Grilo, A., Cruz–Machado, V. (2012), A decision–making model for lean, agile,resilient and green supply chain management. International Journal of Production Research, 50(17), pp. 4830–4845.

Cai, J., Liu, X., Xiao, Z., Liu, J. (2009), Improving supply chain performance management: A systematic approach to analyzing iterative KPI accomplishment. Decision support systems, 46(2), pp. 512–521.

Caniato, F., Caridi, M., Crippa, L., Moretto, A. (2012), Environmental sustainability in fashionsupply chains: An exploratory case based research. International Journal of Production Economics, 135(2), pp. 659–670.

Caridi, M., Moretto, A., Perego, A., Tumino, A. (2014), The benefits of supply chain visibility: A value assessment model. International Journal of Production Economics, 151, pp. 1–19.

Chan, F.T., Qi, H.J. (2003), An innovative performance measurement method for supplychain management. Supply Chain Management: An international Journal, 8(3), pp. 209–223.

Chari, F., Ngcamu, B.S. (2017), An assessment of the impact of disaster risks on dairy supply chain performance in Zimbabwe, Cogent Engineering, 4(1), p. 1409389.

Chu, L., Dang, S. (2015), Container Shipping Routes Optimisation and Internal Packing Solutions from a Sustainable View. In 2015 International Conference on Intelligent Systems Research and Mechatronics Engineering. Atlantis Press.

Cuthbertson, R., Piotrowicz, W. (2011), Performance measurement systems in supply chains:A framework for contextual analysis. International Journal of Productivity and Performance Management, 60(6), pp. 583–602.

Da Silva, F.A., Borsato, M. (2017), Organizational Performance and Indicators: Trendsand Opportunities. Procedia Manufacturing, 11, pp. 1925–1932.

Dadzie, A.S., Uren, V., Miller, T., Abba–Dabo, A.A. (2018), Value–driven partner search for Energy from Waste projects. Procedia Computer Science, 137, pp. 21–32.

Das, K., Mitra, A. (2018), Integrating Sustainability in the Design and Planning of Supply Chains, Operations and Supply Chain Management– an International Journal, 11(4),pp. 161–185.

De Oliveira, U.R., Espindola, L S., Da Silva, I.R., da Silva, I.N., Rocha, H.M. (2018), A systematic literature review on green supply chain management: Research implications and future perspectives, Journal of Cleaner Production, 187, pp. 537–561.

Dev, N.K., Shankar, R., Gupta, R., Dong, J. (2019), Multi–criteria evaluation of real–time key performance indicators of supply chain with consideration of big data architecture, Computers & Industrial Engineering, 128, pp. 1076–1087.

Di Maio, F., Rem, P.C., Baldé, K., Polder, M. (2017), Measuring resource efficiency and circular economy: A market value approach. Resources, Conservation and Recycling, 122, pp. 163–171.

Di Maio, F., Rem, P.C., Baldé, K., Polder, M. (2017), Measuring resource efficiency and circulareconomy: A market value approach, Resources, Conservation and Recycling, 122, pp. 163–171.

DiVaio, A.,Varriale,L.,Trujillo,L.(2019),Management Control Systems in port waste management: Evidence from Italy, Utilities Policy, 56, pp. 127–135.

Domínguez, E., Pérez, B., Rubio, Á.L., Zapata, M.A. (2018), A Taxonomy for Key Performance Indicators Management. Computer Standards & Interfaces.

Easterby–Smith, M., Thorpe, R., Lowe, A. (2002), Management Research: An Introduction, 2nd, Sage, London.

Fantini, P., Palasciano, C., Taisch, M. (2015), Back to intuition: proposal for a performance indicators framework to facilitate eco–factories management and benchmarking, Procedia Cirp, 26, pp. 1–6.

Gao, Y., Li, J., Song, Y. (2009), Performance evaluation of green supply chain management based on membership conversion algorithm. In: 2009 ISECS International Colloquium on Computing, Communication, Control, and Management, 3, pp. 237–240, IEEE.

Gogas, M., Adamos, G., Nathanail, E. (2017), Assessing the performance of intermodal city logistics terminals in Thessaloniki, Transportation Research Procedia, 24, pp. 17–24.

Gopal, P.R.C., Thakkar, J. (2015), Development of composite sustainable supply chain performance index for the automobile industry. International Journal of Sustainable Engineering, 8(6), pp. 366–385.

Griffin, T. (2013), Research note: A content analysis of articles on visiting friends and relatives tourism, 1990–2010, Journal of Hospitality Marketing & Management, 22(7), pp. 781–802.

Gunasekaran A., Patel, C., McGaughey, R.E. (2004), A framework for supply chain perfor-mance measurement, International Journal of Production Economics, 87(3), pp. 333–347.

Gunasekaran, A., Kobu, B. (2007), Performance measures andmetrics in logistics and supply chain management: a review of recent literature (1995–2004) for research and applications, International Journal of Production Research, 45(12), pp. 2819–2840.

Hahn, G.J., Sens, T., Decouttere, C., Vandaele, N.J. (2016), A multi–criteria approach to robust outsourcing decision–making in stochastic manufacturing systems, Computers & Industrial Engineering, 98, pp. 275–288.

Hassini, E., Surti, C., Searcy, C. (2012), A literature review and a case study of sustainable supply chains with a focus on metrics, International Journal of Production Economics, 140(1), pp. 69–82.

Hervani, A.A., Helms, M.M., Sarkis, J. (2005), Performance measurement for green supply chain management, Benchmarking: An International Journal, 12(4), pp. 330–353.

Holden, R., Xu, B., Greening, P., Piecyk, M., Dadhich, P. (2016), Towards a common measure of greenhouse gas related logistics activity using data envelopment analysis, Transportation Research Part A: Policy and Practice, 91, pp. 105–119.

Holsti, O.R. (1969), Content analysis for the social sciences and humanities. Reading. MA: Addison–Wesley (content analysis).

Hsieh, H.F., Shannon, S.E. (2005), Three approaches to qualitative content analysis, Qualitative Health Research, 15(9), pp. 1277–1288.

Ismail, M.A., Sadiq, R., Soleymani, H.R., Tesfamariam, S. (2011), Developing a road performance index using a Bayesian belief network model, Journal of the Franklin Institute, 348(9), pp. 2539–2555.

Jafari, H.R., Seifbarghy, M., Omidvari, M. (2017), Sustainable supply chain design with water environmental impacts and justice–oriented employment considerations: A case study in textile industry, Scientia Iranica, 24(4), pp. 2119–2137.

Jakhar, S.K. (2014), Designing the green supply chain performance optimisation model, Global Journal of Flexible Systems Management, 15(3), pp. 235–259.

Katiyar, R., Barua, M.K., Meena, P.L. (2018), Analysing the interactions among the barriers ofsupply chain performance measurement: an ISM with fuzzy MICMAC approach,Global Business Review, 19(1), pp. 48–68.

Kisperska–Moroń, D. (Ed.), (2006), Pomiar funkcjonowania łańcuchów dostaw, Wydawnictwo Akademii Ekonomicznej im. Karola Adamieckiego.Koh, S.C.L., Morris, J., Ebrahimi, S.M., Obayi, R. (2016), Integrated resource efficiency: measurement and management, International Journal of Operations & Production Management, 36(11), pp. 1576–1600.

Kuik, S.S., Nagalingam, S., Samaranayake, P., & McLean, M.W. (2017), Evaluation ofrecovery configuration options by product utilisation value, Journal of Manufacturing Technology Management, 28(5), pp. 686–710.

Kumaraswamy, M., Mahesh, G., Mahalingam, A., Loganathan, S., Kalidindi, S.N. (2017), Developing a clients’ charter and construction project KPIs to direct and drive industry improvements, Built Environment Project and Asset Management, 7(3), pp. 253–270.

Leppelt, T., Foerstl, K., Reuter, C., Hartmann, E. (2013), Sustainability management beyond organizational boundaries–sustainable supplier relationship management in the chemical industry, Journal of Cleaner Production, 56, pp. 94–102.

Li, B., Li, M. (2008), Study on the Sustainable Development Ability Assessment of Green Supply Chain Based on Circular Economy, Logistics Research and Practice in China, pp. 502–508.

Li, N., Chen, G., Govindan, K., Jin, Z. (2018), Disruption management for truck appointment system at a container terminal: A green initiative, Transportation Research Part D: Transport and Environment, 61, pp. 261–273.

Liebetruth, T. (2017), Sustainability inperformance measurement andmanagement systems for supply chains, Procedia Engineering, 192, pp. 539–544.

Lo–Iacono–Ferreira, V.G., Capuz–Rizo, S.F., Torregrosa–López, J.I. (2018), Key Performance Indicators to optimize the environmental performance of Higher Education Institutions with environmental management system – A case study of Universitat Politècnica de València, Journal of Cleaner Production, 178, pp. 846–865.

Ma, K., Wang, L., Chen, Y. (2017), A resource sharing mechanism for sustainable production in the garment industry, Sustainability, 10(1), p. 52.

Manning, L. (2013), Corporate and consumer social responsibility in the food supply chain, British Food Journal, 115(1), pp. 9–29.

Mentzer, J.T., Kahn, K.B. (1995), A framework of logistics research, Journal of Business Logistics, 16(1), p. 231.

Mocan, M.L., Turi, A., Goncalves, G., Maistor, S.I. (2015), Can an Underachiever Become Competitive? The Case of the Romanian Food Industry, Operations and Supply Chain Management, 8(2), pp. 101–110.

Moldavska, A., Welo, T. (2017), The concept of sustainable manufacturing and its definitions: Acontent–analysis based literature review, Journal of Cleaner Production, 166, pp.744–755.

Morales–Fusco, P., Saurí, S., Lekka, A.M., Karousos, I. (2016), Assessing customs perfor-mance in the Mediterranean ports. KPI selection and Best practices identification as part of the MEDNET project, Transportation Research Procedia, 18, pp. 374–383.

Mosovsky, J., Dickinson, D., Morabito, J. (2000), Creating competitive advantage through resource productivity, eco–efficiency, and sustainability in the supply chain. In: Proceedings of the 2000 IEEE International Symposium on Electronics and the Environment, Cat. No. 00CH37082, pp. 230–237), IEEE.

Nathnail, E., Gogas, M., Adamos, G. (2016), Urban freight terminals: A sustainability cross–case analysis, Transportation Research Procedia, 16, pp. 394–402.

Nathnail, E., Gogas, M., Adamos, G. (2016), Urban freight terminals: A sustainability cross–case analysis, Transportation Research Procedia, 16, pp. 394–402.

Neely, A.D., Adams, C., Kennerley, M. (2002), The performance prism: The scorecard for measuring and managing business success, Prentice Hall Financial Times, London.

Neely, A., Gregory, M., Platts, K. (2005), Performance measurement system design: Aliterature review and research agenda, International Journal of Operations & Production Management, 25(12), pp. 1228–1263.

Pan, S.Y., Gao, M., Kim, H., Shah, K.J., Pei, S.L., Chiang, P.C. (2018), Advances and challenges insustainable tourism toward agreen economy,Science of the Total Environment,635, pp. 452–469.

Pan, S.Y., Lafuente, A.M.L., Chiang, P.C. (2016), Engineering, environmental and economic performance evaluation of high–gravity carbonation process for carbon capture and utilization, Applied Energy, 170, pp. 269–277.

Perrini, F., Tencati, A. (2006), Sustainability and stakeholder management: the need for new corporate performance evaluation and reporting systems, Business Strategy and the Envi-ronment, 15(5), pp. 296–308.

Pradhan, S.K., Routroy, S. (2016), Supply management integration model for Indian manufacturing industries, International Journal of Operations & Production Management, 36(7), pp. 781–802.

Prause, G., Schröder, M. (2015), KPI building blocks for successful green transport corridor implementation, Transport and Telecommunication Journal, 16(4), pp. 277–287.

Qorri, A., Mujkić, Z., Kraslawski, A. (2018), A conceptual framework for measuring sustainability performance of supply chains, Journal of Cleaner Production.

Rahman, M.H., Tumpa, T.J., Ali, S.M., Paul, S.K. (2019), A grey approach to predicting healthcare performance, Measurement, 134, pp. 307–325.

Reefke, H., Sundaram, D. (2017), Key themes and research opportunities in sustainable supply chain management–identification and evaluation, Omega, 66, pp. 195–211.

Ricci, S., Capodilupo, L., Mueller, B., Karl, J., Schneberger, J. (2016), Assessment methods for innovative operational measures and technologies for intermodal freight terminals, Transportation Research Procedia, 14, pp. 2840–2849.

Rolo, A., Pires, A. R., Saraiva, M. (2014), Supply Chain as a Collaborative Virtual Network Based on LARG Strategy. In: Proceedings of the Eighth International Conference on Management Science and Engineering Management (pp. 701–711), Springer, Berlin, Heidelberg.

Roussanaly, S., Anantharaman, R., Lindqvist, K. (2014), Multi–criteria analyses of two solvent and one low–temperature concepts for acid gas removal from natural gas, Journal of Natural Gas Science and Engineering, 20, pp. 38–49.

Ruiz, M., Moreno, J., Dorronsoro, B., Rodriguez, D. (2018), Using simulation–based optimization in the context of IT service management change process, Decision Support Systems, 112, pp. 35–47.

Sabry, A. (2014), Factors critical to the success of Six–Sigma quality program and their influence on performance indicators in some of Lebanese hospitals, Arab Economic and Business Journal, 9(2), pp. 93–114.

Saeed, M.A., Kersten, W. (2017), Supply chain sustainability performance indicators: A content analysis based on published standards and guidelines, Logistics Research, 10(12), pp. 1–19.

Schmidt, C., Li, W., Thiede, S., Kornfeld, B., Kara, S., Herrmann, C. (2016), Implementing Key Performance Indicators for energy efficiency in manufacturing, Procedia CIRP, 57, pp. 758–763.

Seuring, S. (2013), A review of modeling approaches for sustainable supply chain management, Decision Support Systems, 54(4), pp. 1513–1520.

Seuring, S., Müller, M. (2008), From a literature review to a conceptual framework for sustainable supply chain management, Journal of Cleaner Production, 16(15), pp. 1699–1710.

Shahbazi, S., Jönsson, C., Wiktorsson, M., Kurdve, M., Bjelkemyr, M. (2018), Material efficiency measurements in manufacturing: Swedish case studies, Journal of Cleaner Production, 181, pp. 17–32.

Shan, W., Wang, J. (2018), Mapping the landscape and evolutions of green supply chain management, Sustainability, 10(3), p. 597.

Shepherd C., Günter, H. (2006), Measuring supply chain performance: current research andfuture directions, International Journal of Productivity and Performance Management55 (3/4), pp. 242–258.

Shepherd, C., Günter, H. (2010), Measuring supply chain performance: current research and future directions. In: Behavioral Operations in Planning and Scheduling (pp. 105–121), Springer, Berlin, Heidelberg.

Si, S.L., You, X.Y., Liu, H.C., Huang, J. (2017), Identifying key performance indicators for holistic hospital management with a modified DEMATEL approach, International Journal of Environmental Research and Public Health, 14(8), p. 934.

Singh, B., Jukes, P., Poblete, B., Wittkower, B. (2010), 20 Years on lessons learned from Piper Alpha. The evolution of concurrent and inherently safe design, Journal of Loss Prevention in the Process Industries, 23(6), pp. 936–953.

Sroufe, R. (2017), Integration and organizational change towards sustainability, Journal of Cleaner Production, 162, pp. 315–329.

Tantayanubutr, M., Panjakajornsak, V. (2017), Impact of green innovation on the sustainable performance of Thai food industry, Business and Economic Horizons, 13(1232–2416), p. 192.

Taticchi, P., Garengo, P., Nudurupati, S.S., Tonelli, F., Pasqualino, R. (2015), A review of decision–support tools and performance measurement and sustainable supply chain management, International Journal of Production Research, 53(21), pp. 6473–6494.

Taticchi, P., Garengo, P., Nudurupati, S.S., Tonelli, F., Pasqualino, R. (2015), A review of decision–support tools and performance measurement and sustainable supply chain management, International Journal of Production Research, 53(21), pp. 6473–6494.

Tundys, B. (2018), Zielony łańcuch dostaw, Zarządzenie, pomiar, ocena, CeDeWu, Warszawa.

Varsei, M., Soosay, C., Fahimnia, B., Sarkis, J. (2014), Framing sustainability performance of supply chains with multidimensional indicators, Supply Chain Management: An International Journal, 19(3), pp. 242–257.

Wibowo, M.A., Sholeh, M.N., Adji, H.S. (2017), Supply chain management strategy for recy-cled materials to support sustainable construction, Procedia Engineering, 171, pp. 185–190.

Wiktorsson, M., Andersson, C., Turunen, V. (2018), Leading towards high–performance manufacturing–Enabling indicators in early R&D phases ensuring future KPI outcome, Procedia Manufacturing, 25, pp. 223–230.

Woxenius, J. (2012), Directness as a key performance indicator for freight transport chains, Research in Transportation Economics, 36(1), pp. 63–72.

Zhou, H., Yang, Y., Chen, Y., Zhu, J. (2018), Data envelopment analysis application in sustain-ability: The origins, development and future directions, European Journal of Operational Research, 264(1), pp. 1–16.

Zhou, P.F., Bai, Y.H., Ge, D. (2013), DEA Based Performance Evaluation Model of Green Construction Supply Chain. In: Applied Mechanics and Materials, 291, pp. 1064–1067, Trans Tech Publications.

Downloads

Published

2019-09-17

How to Cite

Tundys , B. ., & Yudi , F. . (2019). Sustainable Supply Chain Management - Key Performance Indicators (KPI) as an Element for Measuring of Processes. Transport Economics and Logistics, 83, 31–50. https://doi.org/10.26881/etil.2019.83.03

Issue

Section

Artykuły