The measurement of job satisfaction attributes in a group of knowledge workers based on the example of the University of Gdańsk teachers

Abstract

The goal of this paper is to try to identify a level and characteristics of work satisfaction attributes in the context of knowledge work conditions. Despite characteristics and a form of a given organizational structure and work methods, its providers should emotionally perceive their work environment in a positive way. A high education institution is one of key subjects considered as a knowledge organization, thus it may constitute a representative point of reference for the presented research. Embedding the research on conditions of perceiving satisfaction and the employee involvement in a work environment of research-teaching Staff presents a significant context for stipulations on correlations between a knowledge workers’ managing process (an optimization of intellectual process), and a level of work fulfillment perception by them. A higher education institution, which does not have stricte business goals, should first of all balance social and economic goals in its human resources management. The presented research results do not confirm such correlations. The satisfaction with work of strongly associated with wages. Besides a level of work satisfaction declared by research staff of a higher education institution depends to a large extent on the hierarchy and a position in a structure in an organization. The lower the institutional position of a lecturer is, i.e. lesser professional experience, a level of satisfaction is significantly lower.