Technology mediation as an effective procedure of public administration in social protection of antiterrorist operations participants

Abstract

This article discusses the efficiency of the technology as mediation procedures of public administration in the social protection of members of the anti-terrorist operation (ATO) and their families. The author introduced empirical research, study results which allowed the present three-factor model of efficiency mediation. The validity of the model is confirmed using standardized statistical criteria. Empirically found that the effectiveness of technology mediation procedures as public administration correlated, both individual and social characteristics combatant of ATO and communicative competence of public servants involved in the process of mediation.