Uniwersyteckie Czasopisma NaukoweRola strategii utrzymywania tury konwersacyjnej w quasi-synchronicznej tekstowej komunikacji internetowej
DOI:
https://doi.org/10.26881/bp.2022.3.03Słowa kluczowe:
komunikacja internetowa, entropia informacyjna, przejmowanie tur konwersacyjnych, przetwarzanie zdańAbstrakt
Niniejszy artykuł rozważa wpływ formy tur konwersacyjnych w quasi-synchronicznej tekstowej komunikacji internetowej. Wcześniejsze ba-dania zauważyły, że rozmówcy w owym rodzaju komunikacji realizują tury konwersacyjne na dwa sposoby: bądź w postaci jednej długiej wiadomości, bądź w serii kilku krótszych wiadomości. W tym artykule stawiana jest hipoteza, że druga strategia ułatwia zarządzanie procesem konwersacji (przewidywanie końca tury, inicjowanie napraw konwersacyjnych) i obniża koszty związane z przetwarzaniem zdań (poprzez stopniową integrację wiadomości oraz zmniejszenie entropii informacyjnej). Aby zweryfikować hipotezy, przeprowadzono jedno badanie. O ile eksperyment nie wykazał istotnego statystycznie wpływu formatu tur konwersacyjnych na sukces komunikacyjny, o tyle dane sugerują, iż format ma istotny wpływ na wspólny wysiłek komunikacyjny – na korzyść krótszych wiadomości.
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