Sustainable-responsible tourism values and crisis management: issues and critical reflection

Abstract

In recent years, the world has undergone major changes in terms of economic, technologic, and touristic development. With the constant emergence of crisis situations, it is evident now more than ever that these changes need to be addressed and tackled with in a way that would ensure long-term stability and prosperity. As a result, the concept of sustainable-responsible tourism has emerged, which, among other things, addresses many important and complex issues, such as mass tourism, natural and social heritage preservation, environmental change, global warming, pollution, etc. SRT values also refer to a responsible and sustainable approach to crisis management, which is the topic of this paper. In order to keep up with the constant changes and establish a healthy tourism development that would be in line with ethical and responsible behaviour, an experienced and qualified destination management is of great importance. Sustainable-responsible tourism should therefore not only be considered a new trend in the tourism industry, but also a new norm.

The methodology used in this paper consists of an analysis of secondary data sources such as academic articles, documents, and reports relevant to the topic of the paper, all written in the period between 2004 and 2021. The purpose of using this methodology is not only to highlight the transfer and dissemination of knowledge about tourism with the goal of adding to the already existing knowledge. By focusing on both academic articles and practical reports of work experiences, as well as official documents, this paper also aims to promote critical thinking about the already existing knowledge. The ultimate goal of the paper is to promote the creation of knowledge in designing sustainable tourism development strategies, agendas, and monitoring the implementation process of sustainable development in tourism.